Explore Legal Access Rules Clearly
Your legal position matters before any wallet action, so we set out eligibility, account ownership and transaction record rules in plain language. We may ask you to confirm your name, mobile number and payment ownership before deposits through DANA, OVO, GoPay or QRIS are matched to
-
1
your account. If you open access from Medan or another Indonesian city, availability still depends on local law and is available only where local law permits. We keep legal notices tied to the account screen you actually use: Profile > Verification for identity checks, Wallet >
-
2
Transaction History for payment records, and Help > Legal Contact for written requests. If a rule changes, we update the page and may ask you to accept the revised terms before continuing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.